Net Zero: Creating a fairer transition for Low-Income Consumers

Net Zero: Creating a fairer transition for low-income consumers

Topping up a pay as you go Mains electric digital prepaid card credit meter with a key


Our vision is of a fairer future with an end to poverty, injustice and inequality.

Net Zero

We see the transition to net zero as an opportunity to create a future energy system that increases equality, where low-income consumers are not just protected, but actively benefit from the transition.

The Net Zero Participatory Action Research project

We have a track-record of highlighting the need for a fair transition to net zero through this Participatory Action Research project, where professional researchers and community members with direct experience of the energy poverty premium worked in partnership to co-create research and proposals.

Read the report here
Net-Zero transition for low-income consumers report front cover
Gas hob

Our Operational Plan for 2024-25 includes a commitment to set out our approach to achieving net zero by September 2024. As well as addressing the environmental impact of our direct operations e.g. buildings and travel the actions we are setting out our approach to working alongside our community to tackling issues that effect them such as ensuring the transition to net zero is a route to improved equality and fairness.

Find out more about our strategy from 2024 – 2026

So if I was, you know, more middle class, more affluent, I would go green with everything. But sadly, is the kind of the economics that come into it that I have to take, you know, I have to weigh out what’s good for me as my household, you know, like as a as an individual, [and] what’s better for the planet?”

Net Zero Participatory Action Research project interviewee

The solar panel is impossible. I mean, I live in a building monitored by a housing association that will never enable me to fix one on the roof, just for myself, the solar panel – even if I want and even if maybe I find the funding through the government.”

Net Zero Participatory Action Research project interviewee

See our other research. Take a look through our research library

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